We thrive to bridge the communication gap between you and the hard of hearing community.
We help you and your business provide equal communication access / effective communication per federal law, with our hour long online course. Our online course is a Continued Education course approved by the NCAAP and AAPA (CME).
The course serves to maintain, develop, increase knowledge, skills and relationships that staff members use to provide services and clear communication for customers, patients, the public and the profession.
With over 50 million reported hard of hearing and deaf Americans, complaints of businesses and their staff not providing effective communication has increased. By educating your staff with our online course, you position yourself to improve communication and be ADA compliant.
- Course is content checked by members of the hard of hearing & deaf communities.
- Course is a great personal and professional developmental course.
- Great for corporate training, new and current employee training...
- Learn how to be ADA compliant at your place of work and avoid ADA complaints/lawsuits
- Great certificate of completion to add on job seekers' resumes!
Who should take this course? Any business/medical/Government agencies that want to comply with ADA laws and individuals who are seeking to develop their communication skills such as nurses, physician assistants, Call Centers, job seekers, doctors' offices, RNS', government agencies, bank tellers, baristas, grocery store workers, any front customer facing businesses...
- Facts - How to provide equal communication access
- Methods/techniques - Do's, don'ts - Scenarios
- The law - Technology
Course includes animation and a quiz.
Certificate of completion/Attendance will be provided.
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Duration: about 1 hour including quiz and other material.
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OUR COURSE & PROGRAM
Develop. Grow. Succeed.
The objective of this course is for any staff member of any type of business to learn methods on how to communicate correctly with individuals who are hard of hearing.
Based on over 20 years of research and feedback, the number one complaint Hard of Hearing individuals have in common is that they cannot hear and understand what nurses, doctors, baristas, cashiers, bank tellers and the general public are saying to them.
This course is an excellent way to develop your communication skills with Hard of Hearing clients/customers/patients/family. You'll learn how to provide effective communication per the American Disabilities Act.
Who should take this course? Anyone who has a customer facing job should take our online course.
Students who are going in the work force, individuals who are looking for a job should also add our certificate of completion to their resume. It's also a Continued Education course.
What's in the course?
- HOH Facts
- Techniques / Methods
- Lessons - Animation
- Quiz - Certification
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