Jean (John) Nalbantian, is the author and creator of The Better Connect Academy.


Born and raised in France, he grew up empathetic and at an early age,  he's volunteered doing flooded town clean ups in the South of France, neighborhood youth council meetings to guide the youth in the right direction and more.


He's a graduate of the University of Phoenix in Human Services Management and holds two University of Southern California Gerontology Certificates.

He has over 20+ years, of experience working with the hard of hearing and deaf communities.

His passion in life is to help people thus the reason he's always been employed in human services related companies.

Out of thousands of hard of hearing and disabled customers he's been in contact with, 100% of them expressed how difficult it is to hear and/or understand the doctor's office, the bank teller, the government worker, the cashier, the barista, grand-kids, neighbors etc...

Advocacy for the hard of hearing community activated in him so he decided to design this online course to train staff of any type of business on correct communication methods with the Hard of Hearing and Deaf population. It's the law. The American Disabilities Act is clear; we must make proper accommodations and give equal communication access to those who are Hard of Hearing.

It starts with you! it starts here!

We know you will find this course beneficial. Happy learning.