Picture of Andrew Carr president of The Better Connect Academy

Andrew Carr, President of The Better Connect Academy, was born and raised in Boston, Massachusetts.  


Andrew was a premature baby and was diagnosed with a profound hearing loss at birth.  He grew up learning to utilize his minimal hearing and that helped him to talk.  Andrew learned to overcome his hearing loss and navigate the hearing world through accessible technology, hard work and tough studying.


Andrew graduated from Westfield University and received his BA in History and Political Science with a concentration in law.  Since graduation, he volunteered on Statewide committees and other state wide organizations advocating for disabled persons rights and equal treatment. He has been a state and nation wide community advocate and is active on social media.


Andrew joined the Better Connect Academy as its President believing in its mission to teach Human Resources and all future employees disability etiquette.   He believes in this company’s  mission that education is needed on how best to communicate and serve persons with disabilities. He is now spending his time working with The Better Connect Academy and TheAdvocacyMagazine.com and caring for his brother.

Picture of CEO Jean Nalbantian

Jean (John) Nalbantian, is the author, creator and CEO of The Better Connect Academy.

Born and raised in France, he grew up empathetic.

In his teens, Jean was involved with flooded town clean ups in France, was part of neighborhood youth council and participated in the creation of a soccer league for the PALS program in Hollywood California. After all the community volunteering experience, he finally found his passion for helping seniors.

He worked for a non-profit senior housing organization for three years and then transitioned on to working for a California State program that provides special equipment to deaf and disabled Californians. He's been employed there for the past 19 years directly working with disabled communities.

He's a graduate of the University of Phoenix with a Bachelor's degree in Human Services Management and holds two University of Southern California Gerontology Certificates. He has a combined field experience of over 20 years working with the hard of hearing and deaf communities.  

His background in gerontology and direct experience with the disabled community supported his idea and  journey of being an advocate for the hard of hearing.  After hearing the same communication problems by thousands of individuals, he decided to design this online course to bridge the gap between the hearing and hard of hearing communities.