What are you accomplishing with this course? What are the objectives? Why is it important? Is it relevant to your work efforts?
Hard of hearing individuals continue to complain about employees of any business and/or medical office not being able to communicate correctly with them. It’s a very serious problem!
Our online course teaches you how to communicate efficiently and correctly with hard of hearing and deaf customers/clients/patients. Not knowing the correct techniques/methods of communication can result in staff and company complaints or lawsuits. All who are working with customers either by phone or face to face should take the course. Communication has no limitation; it can be achieved vocally or otherwise.
We will teach you. Each hard of hearing or deaf customer/patient you meet must feel that you have applied all methods to communicate with them. Being able to carry a productive and clear conversation with one hard of hearing client is a win. Learn about effective communication with us.
With our one-hour CE course, you will have new communication skills. Apply them every time. With millions of hard of hearing Americans, the time to learn and be ADA compliant is now! Every single employee of the company you are associated with should take the course and provide equal communication access per federal law. It’s a great continuing education course.
Our course will teach you:
Communication methods with hard of hearing individuals
how to provide effective communication face to face and on the phone
Communication tools and technology needed to provide equal communication access
Understanding challenges hard of hearing individuals go through
Understanding types of hearing loss
Federal laws to be ADA compliant with providing equal communication access