What are you accomplishing with this course? What are the objectives? Why is it important? Is it relevant to your work efforts?
Hard of hearing individuals continue to complain about employees of any type of business and/or medical office about not providing effective communication to them. It’s a very serious problem!
Our online course teaches you how to provide effective communication to hard of hearing and deaf customers/clients/patients. Failure to provide correct techniques/methods of communication, can result in official ADA complaints. All those who work with customers or patients either by phone or face to face should take the course.
Learn about effective communication with our online course.
With our one-hour CE & CME course, you will have new communication skills. With millions of hard of hearing Americans, the time to learn how to provide effective communication is now. Be ADA compliant! Every single employee of the company you're associated with, should take the course and provide equal communication access.
Our course will teach you:
Communication methods with hard of hearing and deaf individuals
How to provide effective communication face to face and on the phone
Communication tools and technology needed to provide equal communication access
Understanding the challenges hard of hearing individuals face
Understanding types of hearing loss
Federal laws and ADA compliance
Pass the quiz and receive your certificate of completion/attendance.